1. We hope you understand that when we plan private lessons/consultations, classes, seminars and workshops, venues and instructors require firm commitment in order to secure their services on the dates that are required.
2. If you find you are unable to attend a workshop or event, we are happy for you to offer your place to someone else. We would just need you to let us know and for you or they to pass on their details so that we can contact them.
3. If, however, you need a refund we have established a sliding scale of refunds in relation to how much notice you are able to give. If you e-mail or phone us within the following time frames you can request a full or partial refund as follows:
· 100% of fees paid – 6 weeks from the date of event/service. (see note below *)
· 75% of fees paid – 1 or more month before the date of event/service.
· 50% of fees paid – 2 or more weeks but less than one month from the date of event/service.
· No refunds are given less than one week from the date of the event.
* Please note: If you have paid for your services/event place through WorldPay, they apply a fee to Go Fetch It! for this. This fee is not refunded beyond 60 days of the date of purchase. Therefore, refunds issued by Go Fetch It! beyond the 60-day limit will be less 5% to take account of this.